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FAQ Group: Masterclasses

Do I need a main tasting ticket to attend a masterclass?
Do I need a main tasting ticket to attend a masterclass?

Yes – to attend a masterclass you must already have purchased a main tasting ticket.  You will need a separate...

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How do I collect tickets for masterclasses?
How do I collect tickets for masterclasses?

No need – when you buy your tickets from Eventbrite you’ll get a confirmation email immediately.  This contains a QR...

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Can I change the masterclass I attend?
Can I change the masterclass I attend?

If you would like to change the masterclass you have booked to a different one please contact us at hello@wine-alive.com...

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Can I buy a masterclass ticket on the day if I have a ticket for the main walkaround wine tasting?
Can I buy a masterclass ticket on the day if I have a ticket for the main walkaround wine tasting?

Do come and ask at reception if there are any masterclass tickets available.  However, they do sell out quickly so...

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Can I get a refund on my ticket?
Can I get a refund on my ticket?

In the event that you are not able to attend our live wine festivals and masterclasses we will offer you...

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What is the accessibility at the venues?
What is the accessibility at the venues?

All our venues have good disabled access. If you have any queries about access at specific venues, please don’t hesitate...

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How can I ensure I taste responsibly?
How can I ensure I taste responsibly?

There are many spittoons placed around the tasting room and we ask you to use them.  Table top spittoons are...

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Can I bring in under 18s and babes in arms?
Can I bring in under 18s and babes in arms?

Since there is alcohol being served we do not permit access to anyone under the age of 18. This includes...

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